Refund Policy

Refund Policy

At PCIS Bangalore, we are committed to ensuring the satisfaction of our customers. This Refund Policy outlines the terms and conditions under which refunds are processed for our services. By engaging with our services, you agree to the policies detailed below.

Refund Eligibility

Refunds may be issued under the following circumstances:

  1. Service Non-Delivery: If a service was not initiated or delivered within the promised timeframe due to reasons attributable to us.
  2. Service Mismatch: If the service delivered does not match the agreed-upon terms outlined at the time of purchase.
  3. Technical Issues: If technical errors prevent the successful delivery or use of our service, and we are unable to resolve them within a reasonable timeframe.

Refund Request Process

  1. Initiating a Request: To request a refund, please contact our support team at support@pcisbangalore.in within 7 days of the issue.
  2. Providing Evidence: Clearly describe the problem and provide relevant documentation (e.g., proof of purchase, service details).
  3. Review Period: All refund requests are reviewed within 10 business days of receipt.

Refund Approval

  • Refunds will be processed if the claim is found valid and aligns with the above eligibility criteria.
  • Approved refunds will be credited to the original mode of payment within 7-14 business days from the date of approval.

Non-Refundable Scenarios

Refunds will not be issued under the following conditions:

  • Change of mind after the service has commenced or been delivered.
  • Failure to utilize the service due to customer-related issues such as lack of proper documentation or delayed responses.
  • Services rendered partially or completely, where the customer confirms completion.

Amendments to the Policy

We reserve the right to update or amend this Refund Policy at our discretion. Any changes will be reflected on this page, and it is your responsibility to review the policy periodically.

Your trust is valuable to us, and we strive to provide quality services that meet your expectations. Thank you for choosing PCIS Bangalore.

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